For 24/7/365 Emergency Support call (800) 625-8324

What Makes GenTech Different?

What Makes GenTech Different?
At GenTech, we aspire to promote healthy competition within the power generation industry. That’s why we strive to remind ourselves that we can only push that industry forward if we push ourselves. Therefore, we operate with two goals in mind: to become the dominant supplier of new and used generators, and to become a significant supplier of Rental, Parts, and Services. The ever-present striving towards both goals is what has allowed us to establish ourselves as leaders within the industry. We are always seeking to promote a culture of excellence, which has compelled us to stand out from the pack in other ways: 

24/7 Emergency Support

At GenTech, we know that when you’ve lost power, it’s not just an inconvenience – it can be an operations critical event. That’s why we utilize a 24/7 emergency after hours phone system with at least three key employees, not call center staff, on duty always to handle an emergency call at any hour of the day or night. Our service vehicles are ready to go at a moment’s notice and come equipped with towing capabilities, a 100-gallon reserve fuel tank, special tools, maintenance items, and spare parts. No matter what time it is, you can always expect world class support from GenTech. 

World Class Technicians

We’re proud of our “safety first” culture. That’s why all our GenTech technicians are Electrical Generating Systems Association certified, along with being required to pass DOT medical exams, a background check, drug screening, and to maintain current certification in OSHA 10, Arc Flash, Lockout/Tagout and forklift operations. You can be confident that our techs represent the best the industry has to offer. 

Proactive Maintenance

We offer a variety of preventative maintenance agreements for all major generator manufacturers. As they say, an ounce of prevention is worth a pound of cure. At GenTech, we strive to be proactive and correct problems with our machines before they become apparent and interfere with your operation. We provide all Preventative Maintenance Agreement customers with 24-hour priority service, and full documentation of all services provided. 

Repairs and Overhaul

Our generator professionals here at GenTech offer a variety of services including diagnostics, troubleshooting, and repairs for single and multi-unit power plants, generators, voltage regulators, transfer switches, auto start-stop systems, and generator parallel controls. We can provide both repairs and major overhauls of any system both at our facilities, or even on sight. No matter when an emergency happens, our technicians are on hand 24 hours a day, 365 days a year to help solve the problem and get you back up and running as quickly as possible. 

Client Focused Approach 

Unlike other power generation professionals, we take a truly client focused approach. Your ability to stay up and running, no matter the situation, is the core of our business and the focus of our mission. 

GenTech can help you to get the most out of your power generation solutions. Our expert team at Gen-Tech Power Generation Specialists are EGSA certified technicians with the skills and up to date knowledge necessary to keep you up and running, no matter what, for many years to come. Give us a call at (800) 625-8324 to schedule a service appointment today! 
Topics:

From Insights to Power: Let’s Talk Solutions

Whether you need emergency power, maintenance, or expert guidance on your generator system, Gen-Tech has you covered. Our experienced team provides industry-leading service to keep your power running when it matters most. Call (800) 625-8324 to discuss your power generation needs today!

Contact Us